Return Policy & Order Cancellation Policy
If you are not satisfied with a purchase that you have made on Jonnay's Artistic Discovery for any reason you can return it to us within 14 days of the order date. As soon as it arrives, we will issue a full refund for the entire purchase price minus the necessary restocking fee and shipping costs incurred. Please note Jonnay's Artistic Discovery does not reimburse the outgoing or return shipping charges unless the return is due to a defect in the quality. ALL Returns must have prior authorization by phone. You may also call our Customer Service Team with any questions and concerns.
There will be a non-refundable cost of 2.9% of the order total for a restocking fee for all canceled orders. These costs will automatically be deducted from your payment refund in the event of a canceled order. Shipping charges are non-refundable if shipping costs have already been incurred.